Privacy Policy

Privacy Policy

This Privacy Policy explains how kodkfdd.shop collects, uses, stores, and protects personal information when you visit our website, place an order, contact us, or use our services.

1. Information We Collect

We may collect information including:

  • Name
  • Email address
  • Shipping address
  • Billing address
  • Telephone number where provided
  • Order details
  • Payment-related information
  • IP address
  • Browser information
  • Device information
  • Website activity
  • Customer support communications
  • Marketing preferences

2. How We Use Your Information

We may use personal information to:

  • Process orders
  • Arrange delivery
  • Process payments and refunds
  • Provide customer support
  • Send order updates
  • Prevent fraud
  • Maintain website security
  • Improve our products and services
  • Comply with legal requirements
  • Send marketing communications where permitted

3. Payment Information

Payments may be processed by independent third-party payment service providers.

We do not necessarily receive or store complete payment card information.

Sensitive payment information may be handled directly by the relevant payment processor.

4. Legal Basis

Where applicable, personal information may be processed because:

  • It is necessary to perform a contract
  • It is required to comply with legal obligations
  • We have legitimate business interests
  • You have provided consent

5. Cookies

Our website may use cookies and similar technologies to:

  • Operate website features
  • Remember preferences
  • Analyse website usage
  • Improve performance
  • Support advertising and marketing
  • Help prevent fraud

You may be able to control cookies using your browser or available cookie settings.

6. Sharing Personal Information

We may share information with service providers where necessary to operate our business, including:

  • Shopify
  • Payment processors
  • Shipping and logistics providers
  • Hosting providers
  • Analytics providers
  • Marketing providers
  • Fraud prevention providers
  • Professional advisers

We may also disclose information when required by law.

7. International Transfers

Some service providers may process personal information outside the United Kingdom.

Where required, appropriate legal safeguards may be used.

8. Data Retention

We retain personal information only for as long as reasonably necessary for:

  • Order fulfilment
  • Customer support
  • Accounting
  • Fraud prevention
  • Dispute resolution
  • Legal compliance

9. Your Privacy Rights

Depending on applicable law, you may have rights including:

  • Access
  • Correction
  • Deletion
  • Restriction
  • Objection
  • Data portability
  • Withdrawal of consent

To submit a privacy request, contact:

maithanh291518@gmail.com

10. Security

We use reasonable technical and organisational measures designed to protect personal information.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

11. Children's Privacy

Our website is not intentionally directed toward children who cannot lawfully enter into online purchase agreements.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

The current version will be published on kodkfdd.shop.

Contact

Website: kodkfdd.shop
Email: maithanh291518@gmail.com